The Expectations Are Dwindling

I have a single group with Aflac, an office that shall remain nameless, and I want to close their account and never speak to them again. These people are so messed up and unethical that it makes me sick. And they do it all while being good Christians and praying every day.

If they aren't trying to find ways to file false claims for themselves and their patients (a noble sounding gesture I am sure) they are refusing to pay the bills. I have had to go and quite literally demand a check every single month since July. Now I am worrying myself sick because one person wants to file a claim over something NOT covered by her policy. And she's upset because she doesn't know how to pay the bill. Well sister, me too. I'm upset because your boss promised to pay your premiums and then suddenly changed her mind in order to 'punish' you. I'm upset because I shouldn't receive 'secret' emails in the middle of the night requesting that I not speak to you anymore. And I'm really upset that you all committed to something and despite my best efforts to make sure you understood the procedures, you still feign ignorance and refuse to do things the right way. I lose sleep because of carrying someone else's burdens.

I am no longer able to be responsible for people in this way anymore. I think everything that is wrong with my health and mental state right now is because of this job. The consequences if I fail are too great and could result in someone getting hurt or losing financially. And I will carry that failure forever because that is a psychological defect that I have - I carry the weight of the world on my shoulders, even when it isn't mine to carry. I'm like the guy in the Inferno who constantly rolls the rock up the hill only to have it fall back every day just as he nears the top.

I did get more news about the job opportunity that I have applied for and have been waiting on. It's going much slower than I anticipated, but according to my insider, they will begin calling people for interviews next week. I can hardly wait. I have one thing going for me - the fact that the person who previously held the position is recommending me for it. That's really promising.